Official Citizen Incident Verification Portal

Track a complaint

Enter your complaint number. We send a one-time code to the email address or phone number recorded with the complaint.

Look up Complaint Record

Direct query to National Environmental Registry

Protected by 256-bit encryption and one-time passcode verification.

Where do I find my complaint number?

If you lodged your complaint online, your reference was shown on the confirmation screen and sent via SMS or email (e.g. CEA/WP/A/0001/2026). If you reported via the hotline, please quote the number given by the officer.

What Happens When You Track

Complete transparency from intake to resolution:

1
National Triage & Classification
Officers review legal jurisdiction and assign an official statutory priority code.
2
District Officer Assignment
Dispatched to one of 25 Provincial and District CEA offices nearest to the incident.
3
Field Site Investigation
Environmental inspectors visit the location, record GPS coordinates, and collect samples if required.
4
Enforcement & Resolution
Directives, remediation orders, or inter-agency referrals are executed and documented.

Need Immediate Help?

National Environmental Incident Line

If you lost your reference number or need to report urgent ongoing pollution:

1981Toll-Free • 24/7