CEA Complaints
Official Citizen Intake Portal • Central Environmental Authority

Make a complaint

Tell us what is happening and where. Every complaint is registered at the CEA head office and sent to the regional office responsible for the area.

100% Anonymous Option
25 Regional & District Offices
SMS & Web Tracking Reference
Step 1 of 4: Your details~3 mins total • 25% complete

Step 1 of 4 - Your details

1Your details

We need a way to reach you about the complaint, and to confirm it is really you making it.

Your verification code and your complaint number are sent here.

Online complaints cannot be anonymous, because we need to send you the complaint number and its progress. To report something without giving your name, call the hotline on 1981.

Statutory Whistleblower Protection

National Environmental Act No. 47 of 1980

Your personal details remain strictly protected by statutory law and are never shared with perpetrators, businesses, or unauthorized third parties. You may also lodge this complaint completely anonymously in Step 1.

Tips for Rapid Incident Triage

  • Pinpoint Precise Location:Mention landmarks, nearby road junctions, or use the interactive map pin in Step 2.
  • Attach Visual Evidence:Photos or short videos of effluent pipes, black smoke, waste mounds, or vehicles help officers establish prima facie cause.
  • Record Recurring Patterns:Note if pollution happens at specific times (e.g. night releases or weekend burning).
Acute Emergency?

If the incident presents an immediate toxic threat to human life, drinking water reservoirs, or wildfire in protected sanctuaries, call immediately:

CEA Emergency Line

1981

Police / Ambulance

119 / 1990